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SIZA, a non-profit organisation in South Africa, partnered with us and Salesforce to implement a cloud-based CRM platform, MySIZA, to connect stakeholders, streamline data management, and ensure compliance with ethical and environmental standards in the agricultural sector. We implemented the Salesforce Cloud CRM platform and the Experience Cloud social platform to create MySIZA. The new platform offers features such as online chat, secure online payments, customisable data fields, automated notifications, and real-time approvals.
The migration to the new system took almost 12 months, with us demonstrating flexibility and commitment during the COVID-19 pandemic. The MySIZA platform enables producers to address non-compliance areas, update audit statuses, and demonstrate market requirements to buyers, fostering transparency and improvement. The cloud-based solution ensures data security, privacy, and multiple user views while allowing for maintenance and support.
“CloudSmiths exceeded our requirements both in terms of the project brief and the calibre of partner we were looking for. Their values, culture and ethics align with our business. It was a pleasure to work with CloudSmiths during this project and we are looking forward to the next phase” Retha Louw, CEO, SIZA
Salesforce Cloud CRM
Salesforce Experience Cloud