The protection of your personal data is important to us

Privacy Policy

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We care about your data

This Privacy Notice has been compiled to better serve those who are concerned with how their ‘Personal Information’ (PI) is being used online. Please read our privacy notice carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PI in accordance with our website.

What personal information do we collect from the people that visit our website?

When filling in a form, as appropriate, you may be asked to enter your name, email address, company name, phone number or other details. Completing the form constitutes an agreement to receive communication from CloudSmiths or Salesforce via email and/or telephone for the purpose for which the form was submitted.

When do we collect information?

We collect information from you when you subscribe to a newsletter or fill out a form on our Website, or register for an Event.

How do we use your information?

We may use the information in the following ways:

  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To send periodic emails with helpful information based on our industry knowledge.
  • To send periodic emails regarding our products and services.
  • To follow up with you after correspondence, whether via email, phone or in person.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information.

We use cookies to:

We use cookies to help us remember the information you entered in previous forms. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with relevant content. Cookies also help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:

If you turn cookies off, some of the features that make your site experience more efficient may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your PI. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property or safety.

However, non-personal visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

Google, as a third-party vendor, uses cookies to serve ads to our Website. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the Pardot cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website. It’s also important to note that we allow third-party behavioural tracking.

Opting out:

You can, as a user, set preferences for how Google advertises to you using the Google Ad Settings page.

How does our site handle Do Not Track signals?

We honour Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

We collect your email address in order to:

  • Send information, respond to enquiries, and/or other requests or questions; and
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred where they have opted-in.
If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of any email and we will promptly remove you from all correspondence.

Contacting us

If there are any questions regarding this privacy notice, you may contact us using the information list on the website.